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Services

 
Flight Monitors
You can find detailed flight information on the flight monitors
Once you enter the departure hall, you will see monitors displaying flight details. Monitors in the gate area show the flight gates. In the arrivals hall, the flight monitors display the arrival time of the aircraft and the baggage claim belt numbers.
Information desks
We are happy to assist you
Each of our three terminals has information counters in the arrival and departure halls. Our staff at these counters provide services in Turkish, English, German, and Russian. Fraport TAV Antalya Airport staff will be happy to answer all your questions.
 
In high season, special terminal guides help our passengers to make their stay more comfortable.
 
A Passenger Information Kiosk is located at each Terminal 1 and Terminal 2 gate areas. Video calls can be made and necessary information regarding your flights can be received from information personnel thru these kiosks.
Passengers with reduced mobility
On the way to becoming an accessible airport

We hope you will enjoy being at an easily-accessible airport with our staff, who will take care of your special needs.

Vehicles used/occupied by disabled persons and veterans (including 1st degree relatives of veterans) provided that they present their documents, and private vehicles of 1st degree relatives of martyrs’ families benefit from parking services free of charge for up to 15 days each time.

Travelling with children
Are you travelling
with your whole family?
At our airport, children are always welcomed. We have a children’s playground at Terminal 1 and Terminal 2 and all terminals are equipped with convenient baby changing rooms.
Baggage services
You can find baggage trolleys in the departure and arrival halls, as well as in the parking areas.
 
Moreover, if you depart from Terminal 1 or from our Domestic Terminal, you can leave your baggage in the luggage locker, which is located in the arrival hall of the domestic terminal.
 
Baggage wrapping service is provided 24 hours a day for a fee at the departure halls of Terminal 1 and Terminal 2 by an external provider.
Medical services
Our clinic is well equipped for most medical situations, and is capable of handling any case of emergency.

Fraport TAV Antalya Airport provides 24-hour emergency and general healthcare services in cooperation with MMS Clinics, an affiliate of Anadolu Hospital. There are also defibrillators available in case of emergency.

An ambulance with emergency equipment is on call at all times. The medical team consists of qualified doctors, nurses, paramedics and ambulance drivers, who are particularly trained to deal with emergencies.

If necessary, the medical services team can work in cooperation with other domestic and foreign healthcare institutions in the city.

Floor plansFor medical services and defibrillators
Prayer room
4 mosques
that are always
ready for use
Smoking areas
The terrace provides easy access to shopping areas and food and beverage outlets.
It is forbidden to smoke at International Terminal 1, International Terminal 2 and Domestic Terminal. However, Terminal 1, Domestic Terminal and Terminal 2 offer an outside smoking terrace after security check, which can be found in very few airports worldwide. It welcomes you with a unique view of the apron and runway.
Wi-Fi Service
30 minutes of internet use without membership

It is sufficient for our passengers to have a valid mobile phone, identity card or passport in order to benefit from free internet services.

You can get your free internet pin code from our free WI-FI Kiosk points in our arrival and departure halls.

Unlimited free internet service is also provided in our CIP terminal and Lounges.

Tax refund
Travelers who are not resident in Turkey can claim a tax refund for many goods purchased in the country.

When you are buying a product, ask the shop staff for a tax refund check.

When you are leaving Turkey, present your purchases, the tax refund check and your passport to the customs desk to get them stamped.

Afterwards, present the stamped check, your passport and credit card at the Global Blue Customer Services or at a partner refund point. You can find them in the floor plans.

Service Companies
We offer a more thoughtful experience by diversifying the services our guests may need.
 
Banks / ATMs
 
Exchange Service
 
Pharmacy
CIP services
Would you like to move your airport experience to the next level with our CIP services which provides you highly privilege and priority?
Our attentive and hospitable team is at your disposal on 24/7 basis with below services.
Tax Free ‘cash’ refund and visa penalty payment is not available at the CIP terminal but only at the main terminals.
Fraport TAV Antalya Airport Mobile Application
Keep informed about the Airport and your flights at all time.
Antalya Airport Mobile @ Apple StoreAntalya Airport Mobile @ Google Play
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